This is quite an unusual HK film, especially for it's time. It is rare in because it deals with the issue of mental illness. It is typical of HK cinema however to make a film about the tragic story of a mentally ill man (played by Kent Cheng who won an award for his role) and his dying mother (and boy, this is epic in it's tragedy!) but wrap it up with silly goofy humour and some half-baked romance.
That's not to say this film is bad but there are times when your finger does hover over the STOP button on the remote. You should refrain though because this is a pretty good film... overall though could have been so much better.
Olivia Cheng and Chow Yun Fat play 2 social workers who are also a couple. Olivia happens upon the mentally ill man and his poor mother who refuses to accept charity.
Olivia tries to get them better housing and a place at a special school but the queue is wrong. Olivia tries to get the queue jumped but as Chow says, the queue is full of people who are just as deserving.
Olivia also has family problems of her own including a dead beat dad and Eric Tsang as a step-father, however it's not one of his best roles. His usual jokey clown act seems rather jarring and forced here. These sub-plots are all rather incidental to the main plot of the film which comes to a rather predictable but powerful all the same climax.